Support and refunds
Tell me what happened
Questions or a refund? Just reply to the purchase email you got from Hotmart. A real person answers.
If your book has not turned up
This is the problem I hear about most, and it is nearly always a delivery problem. Look in your spam folder and promotions tab for the Hotmart purchase email. It holds your download link.
The download page you reach after paying also has the PDF button. If neither works, reply to the purchase email and say so.
Refunds
Every order has a 7-day money-back guarantee. To use it, reply to the purchase email you got from Hotmart. Terms